Complete Online Ordering Commerce Module (B2B/B2C)
Complete support for customer sign on with personalization of the customer experience. Login area for username and password registration, allows customer to view all products, place orders, bids, request quotes, special orders all performed using SSL (secure socket layer) encrypted capture and conveyance to protect privacy and customer information.
· Complete online ordering, tracking, status, acknowledgement and confirmation
· Customer personalization via secure login and password authentication. Permits the system to recognize the specific customer and avail only his information and pricing to be viewed during the session.
· Supports multi-tiered pricing (retail, multiple discount levels, specials, price override/correction (at time of order acknowledgement)
· Order acknowledgement and confirmation – confirms receipt of order and any special requirements, back-order, special order, in-stock, out-of-stock, replacement stock (alternative product availability) allows dealer to interact with customer on each order.
· Accommodates multiple payment options – purchase order, open account billing, credit card (by type), COD, Gift certificate, coupon and/or discount or promotional code entry, etc.
· Accommodates multiple shipping and pick-up options – hold for pickup at store, package delivery via U.S. Mail, UPS, FedEx, company truck, delivery to job site, etc.
· Accommodates creation and storage of material lists and job folders (for quick and efficient re-ordering of frequently purchased products).
· Complete integration with Advantage back-office system – standard product offering.
· Monthly internet special selections – display new, hot or special products for the week, month
· 2-way communication with customer via electronic mail/messaging links.
